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Privacy Policy
 

HydroWholesale holds our customers' right to privacy in the highest regard.  We want our customers to have a safe and confident shopping experience with every visit. To ensure this, personal information such as names, addresses, email accounts, and phone numbers are kept completely confidential. When ordering, we ask our customers to provide their personal information so that we can fill product orders properly, respond to inquiries, and protect the security of our site. Occasionally we may e-mail specials or mail promotional catalogs.  All catalogs will come plainly wrapped from H.W. Inc. If you do not wish to receive any correspondence from us, you may unsubscribe from our list at any time.

General Information
We receive and store the personal information you enter when making an internet order.  Should you wish not to provide this information, please keep in mind that we will not be able to contact you about your order information, shipping questions, etc.  We respect your privacy and appreciate your trust in the fact that we will never disclose any information to a third party vendor, unless absolutely necessary to complete and fill your order.
 

Prices are subject to change. HydroWholesale is not responsible for errors in listing, though we will take immediate measures to correct an issue if it should arise.


HydroWholesale reserves the right to refuse sales to any person at any time.


Automatic Information
Our servers capture, but do not store, other kinds of information when you visit the site even without you disclosing any personal information.  For example, like many websites, we sometimes use "cookies", which obtain certain information when your web browser accesses our website. Information is tracked for statistical use so that we can measure our web presence; this includes number of visits, time spent on the site, pages viewed, etc.


Credit Card Orders
All Credit Card purchases through HydroWholesale.com will be billed as HW Inc. and are handled with the highest level of security.

We use a Secure Sockets Layer (SSL) certificate that encrypts the information provided when making a purchase. Only the first and last 4 digits of your credit card are revealed to us after you have made your order, the actual number you submit will go through Authoize.net for payment verification.  The billing address and AVS code must match before we can fill your order; we will only contact you if there is a problem.


Mail Orders
We accept Money Orders. Please include the correct amount including shipping costs, your shipping address, and any special instructions to:

HW Inc.

PO Box 87130

College Park, GA 30337


We strive for excellence in customer service, feel free to contact us with any questions or concerns that you may have.


Terms and Conditions
All sales are final.  Buyer must notify HydroWholesale (hereinafter "Seller") immediately upon receipt if any item is missing, damaged, broken, or if Buyer contends that order is otherwise incomplete or incorrect.  Failure to notify Seller immediately of any missing, broken, or damaged item or other contended error in order shall be considered waiver of any claim for such damages.  ALL PRODUCTS SOLD BY SELLER ARE INTENDED FOR LEGAL USE ONLY.  By ordering merchandise from Seller, Buyer certifies that no product shall be used for any illegal purpose.  By ordering merchandise from Seller, Buyer agrees that any claim, controversy or dispute of any sort arising from or related directly or indirectly to this transaction, whether in contract or in tort, shall be adjudicated in a state or federal court in Athens-Clarke County, Georgia, and Buyer hereby consents to exclusive jurisdiction and venue in such courts.  TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SELLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

By reading these conditions, you are agreeing to the policies set forth by HydroWholesale. Should you have any additional questions, please email info@hydrowholesale.com or call us at 1.866.803.2100.